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]]> By: www.webyantra.net»Blog Archive » DeskAway: SaaS play in Project Management http://www.webyantra.net/2006/11/15/helpdeskpilota-solid-web-based-customer-support-solution/#comment-118124 www.webyantra.net»Blog Archive » DeskAway: SaaS play in Project Management Tue, 04 Dec 2007 13:21:23 +0000 http://www.webyantra.net/2006/11/15/helpdeskpilota-solid-web-based-customer-support-solution/#comment-118124 [...] Many Indian tech firms are trying their hand at this new phenomenon. TracBac (visual collaboration for creative designers – reviewed here), HelpDeskPilot (Customer Support – reviewed here) and HRWorks (HR management) are some notable efforts. In international market, 37Signals are arguably the best known, for their project management software Basecamp and the buzz generating web framework Ruby on Rails, and Zoho suite from an Indian company AdventNet, who are successfully taking on the likes of Google in online office tools space, with many rave reviews. [...] [...] Many Indian tech firms are trying their hand at this new phenomenon. TracBac (visual collaboration for creative designers – reviewed here), HelpDeskPilot (Customer Support – reviewed here) and HRWorks (HR management) are some notable efforts. In international market, 37Signals are arguably the best known, for their project management software Basecamp and the buzz generating web framework Ruby on Rails, and Zoho suite from an Indian company AdventNet, who are successfully taking on the likes of Google in online office tools space, with many rave reviews. [...]

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