Comments on: Alabot…AI & NLP enabled automated interactive agent for your portal http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/ Ground Zero for Indian Web 2.0 Fri, 25 Jul 2008 15:27:24 +0000 http://wordpress.org/?v=2.5.1 By: NLP Addict http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/#comment-139742 NLP Addict Mon, 17 Mar 2008 17:15:55 +0000 http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/#comment-139742 I agree with many of you. The ALICE program using NLP is hardly anything new. I remember implementing crude versions of this back in the days of electronic BBSs circa 1990. You can almost fool folks who drop by with AI- for almost 10 minutes. It was a fun tool with Maximus BBS software. Kept visitors coming in! But I do wonder if this technology can ever evolve to the point that it can do tech support and even replace costly CSRs in the burgeoning call center industry. Hmmmm I agree with many of you. The ALICE program using NLP is hardly anything new. I remember implementing crude versions of this back in the days of electronic BBSs circa 1990. You can almost fool folks who drop by with AI- for almost 10 minutes. It was a fun tool with Maximus BBS software. Kept visitors coming in!

But I do wonder if this technology can ever evolve to the point that it can do tech support and even replace costly CSRs in the burgeoning call center industry.

Hmmmm

]]> By: » Webyantra Post on Alabot - 2007 Alabot ’s Blog: Hi there, Want to know more about me ? http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/#comment-102501 » Webyantra Post on Alabot - 2007 Alabot ’s Blog: Hi there, Want to know more about me ? Fri, 26 Oct 2007 06:03:56 +0000 http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/#comment-102501 [...] Digg it http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/ [...] [...] Digg it http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/ [...]

]]> By: Gaurav http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/#comment-97535 Gaurav Fri, 12 Oct 2007 04:55:01 +0000 http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/#comment-97535 Hi this is Gaurav , Chief Architect of Alabot , I want to add few words what Akshat mentioned above 1) Saying that alabot copy of ALICE , is just same as ALICE is copy of ELIZA but without looking their engine (parsers , algorithm etc) anybody can say so but look deeper you wont say . ALICE is academic like other similar its ultimate aim is to pass turner test , its answers are human like but may not be relevant also it only answers what its already in databse look at samples below Human: how will be weather today ? ALICE: Ah. A lot of practise. Human: whats the stock prize of microsoft ? ALICE: Is there only one? Human: where is mount fuji ? ALICE: Where it is hard to find. There might be more than one. 2) Alabot engine is totally different from Alice , we don’t use AIML! . We realized human conversation are dynamic and you can’t have generic statements to give relevant replies , Also you need to take decisions (does customer qualifies for discount ) . How we can do it ?Its no easy task ! Ala algorithm custom solution which consist of rule engine , NLP engine and parser , helper API hooks etc and we are frequently update it till we release public beta. 3) Ala was designed to work as Rapid Application development platform , one can put all business rules and configure NLP and ponetic engine and you can application running in matter matter days or few weeks in all connected mediums IM (yahoo ,gtalk, msn,ICQ,AOL,IRC,Gadu Gadu, Skype) Web (thru web client ), Mobile /Smart phone (GPRS/SMS) I appreciate responsible comments / suggestion / feedback , i guess better to ignore irresponsible ones in order save everybody time !! Hi this is Gaurav , Chief Architect of Alabot , I want to add few words what Akshat mentioned above

1) Saying that alabot copy of ALICE , is just same as ALICE is copy of ELIZA but without looking their engine (parsers , algorithm etc) anybody can say so but look deeper you wont say . ALICE is academic like other similar its ultimate aim is to pass turner test , its answers are human like but may not be relevant also it only answers what its already in databse

look at samples below

Human: how will be weather today ?
ALICE: Ah. A lot of practise.
Human: whats the stock prize of microsoft ?
ALICE: Is there only one?
Human: where is mount fuji ?
ALICE: Where it is hard to find. There might be more than one.

2) Alabot engine is totally different from Alice , we don’t use AIML! . We realized human conversation are dynamic and you can’t have generic statements to give relevant replies , Also you need to take decisions (does customer qualifies for discount ) . How we can do it ?Its no easy task ! Ala algorithm custom solution which consist of rule engine , NLP engine and parser , helper API hooks etc and we are frequently update it till we release public beta.

3) Ala was designed to work as Rapid Application development platform , one can put all business rules and configure NLP and ponetic engine and you can application running in matter matter days or few weeks in all connected mediums IM (yahoo ,gtalk, msn,ICQ,AOL,IRC,Gadu Gadu, Skype) Web (thru web client ), Mobile /Smart phone (GPRS/SMS)

I appreciate responsible comments / suggestion / feedback , i guess better to ignore irresponsible ones in order save everybody time !!

]]> By: i2ifactory http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/#comment-89186 i2ifactory Fri, 14 Sep 2007 16:51:01 +0000 http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/#comment-89186 Original idea ? there have companies like http://www.creativevirtual.com/, http://www.liveperson.com/ and others using this concept for CRM, ERP and other enterprise uses. Original idea ? there have companies like http://www.creativevirtual.com/, http://www.liveperson.com/ and others using this concept for CRM, ERP and other enterprise uses.

]]> By: Nilesh Trivedi http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/#comment-87789 Nilesh Trivedi Sun, 09 Sep 2007 15:41:02 +0000 http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/#comment-87789 Hi Akshat, My second comment was not a criticism of Alabot or in supporte of my assertion in the first comment at all. If you read it independently of the first comment, then it would be clear that I was just sharing some information on the underlying technologies. Sorry for the confusion there. :-) Alabot is a definitely useful product. Integration with existing databases, SAP and CRM etc., which the article didn't mention, would be non-trivial and with support for Indian languages, I can see quite a few portals making use of it. All the best :-) cheers nilesh Hi Akshat,

My second comment was not a criticism of Alabot or in supporte of my assertion in the first comment at all. If you read it independently of the first comment, then it would be clear that I was just sharing some information on the underlying technologies. Sorry for the confusion there. :-)

Alabot is a definitely useful product. Integration with existing databases, SAP and CRM etc., which the article didn’t mention, would be non-trivial and with support for Indian languages, I can see quite a few portals making use of it. All the best :-)

cheers
nilesh

]]> By: Jay http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/#comment-87715 Jay Sun, 09 Sep 2007 09:13:09 +0000 http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/#comment-87715 Original AI - No. Original product idea - sure. When ALICE happened there was no IM - no BPO. Maybe the Alabot folks are fine with their original product idea twist as long as somewhere in the credits ALICE is listed - for inspiration. Incidentally (and I may be wrong) most product ideas are interpretations of existing concepts.The key words being product and concept. Original AI - No. Original product idea - sure.
When ALICE happened there was no IM - no BPO. Maybe the Alabot folks are fine with their original product idea twist as long as somewhere in the credits ALICE is listed - for inspiration.

Incidentally (and I may be wrong) most product ideas are interpretations of existing concepts.The key words being product and concept.

]]> By: PaGuX Blogs » Blog Archive » Webyantra Post http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/#comment-87677 PaGuX Blogs » Blog Archive » Webyantra Post Sun, 09 Sep 2007 04:57:03 +0000 http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/#comment-87677 [...] http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/ 1 Views [...] [...] http://www.webyantra.net/2007/09/07/alabotai-nlp-enabled-automated-interactive-agent-for-your-portal/ 1 Views [...]

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